How to Get Student Loan Relief Now




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Lost wages due to the new coronavirus and the disease it causes, COVID-19, may affect your ability to manage and repay student loans. The federal government, states, private lenders and others are offering student loan relief to help you manage the economic fallout.

Here are the current options you have for student loan relief. As new programs are introduced, this page will be updated with additional information.

Federal student loan relief

The federal government has introduced options for borrowers who need help with their student loans. The following measures are retroactive to March 13:

  • Offering a six-month forbearance to any borrower who wants it.
  • Automatically waiving interest on federally held student loans for six months.
  • Stopping all collection activities on federal student loans in default.

Here’s more information about these new programs, as well as existing repayment options student loan borrowers can take advantage of for payment relief.

Payment postponements

Student loan servicers must grant borrowers with federally held student loans a six-month forbearance, retroactive to March 13. No payments are due if you request this break. Additionally, no interest will accrue, which is typically not the case with forbearance.

Consider using this forbearance if you’ll have difficulty making payments over the next two months.

Consider using this forbearance if you’ll have difficulty making payments over the next two months. Pausing payments can also make sense if you want to prioritize other money moves, such as starting an emergency fund or paying down high-interest debt, since your student loan balance won’t increase during this break.

» MORE: You can now pause 2 student loan payments, but should you?

Interest waiver

The interest rate on federal student loans will be set to 0% for six months, retroactive to March 13. During this time, no new interest will accrue on federally held student loans.

If you repay loans during this period, your entire payment will go toward your principal balance, provided you have no other outstanding interest or fees on the loans. This will save you money overall, though your actual payment amount won’t change.

Collection activities

The federal government has ceased all collection activities on federal student loans until further notice. These activities include wage and Social Security garnishment, tax refund seizure and collection calls and letters.

This policy is retroactive to March 13, meaning you’ll receive a refund for any forced student loan payments since that date. But if your 2019 refund was seized before March 13, it is not required to be returned.

» MORE: How to stop student loans from taking your tax refund

Alternate repayment plans

Federal student loan borrowers can choose from a number of different repayment options. If you’ll be unable to afford your student loan payments in the long term, enrolling in an income-driven repayment plan is typically your best option.

These plans base your monthly bills on your current income and family size. Payments can be as little as $0.

Use the time during the government’s 60-day payment suspension to complete your enrollment paperwork. That way, your new payment will hopefully be in place once your forbearance ends.

» MORE: Student loan repayment options: Find the best plan

Student loan forgiveness

The government has not introduced any new programs to cancel or forgive student loans during the pandemic. But existing programs such as Public Service Loan Forgiveness, or PSLF, are still available.

Government and nonprofit employees pursuing PSLF should make payments as scheduled, provided their job wasn’t affected by coronavirus.

Government and nonprofit employees pursuing PSLF should make payments as scheduled, provided their job hasn’t been affected by the coronavirus. If it has, your payments may no longer count toward the 120 needed to qualify for PSLF. Using the government’s interest-free forbearance will also delay forgiveness since no payments are required during this break.

How to work with your servicer

Your student loan servicer is your primary contact for changing or reducing your payments. But that’s also the case for millions of other student loan borrowers.

» MORE: Student loan servicers: Who they are and what they do

To help prevent frustration when you’re trying to make changes, know what you need to call your servicer for (the administrative forbearance), what’s applied automatically (the zero percent interest rate) and what you can complete online (an income-driven repayment application).

Keep track of any communications you have with your servicer, and check your online account to make sure that the appropriate changes are made. It may take some time for these to show up.

» MORE: What federal student loan servicing companies might not tell you

Private student loans relief

Private lenders typically offer opportunities to pause payments for up to 12 months or longer with forbearance or deferment policies. These policies vary from lender to lender and, unlike current federal loan forbearance, interest will continue to accrue.

But some lenders are offering additional relief options, including additional short-term emergency forbearance or deferment. Others are waiving or refunding fees for late payments.

When in doubt, contact your lender to find out what options are available.

Student loan refinancing

Student loan refinancing rates are currently low due to the economic climate. If you already have private student loans, strong credit and steady income, see if you can save money — monthly or overall — by qualifying for a lower interest rate.

» MORE: When to refinance student loans

If you have federal student loans, think hard about whether the savings from refinancing are worth it to you. You’ll lose existing federal loan benefits, such as access to interest-free forbearance and income-driven plans — as well as any new relief programs the government offers in response to the pandemic.

» MORE: Should you refinance federal student loans?

Relief efforts in your state

Some states have taken steps to help student loan borrowers facing a financial hardship due to coronavirus. For example, New York has stopped collections on student loans referred to its attorney general’s office until at least April 16, 2020.

State-specific programs will likely only apply to loans taken out from a state’s lending authority — like the Pennsylvania Higher Education Assistance Agency, for example — or debt otherwise held by the state.

They won’t offer relief to borrowers with student loans from the federal government or private lenders.

Relief efforts at your school

With students no longer attending classes in person, colleges are taking two main actions:

  • Continuing to keep housing open for its most vulnerable population, including homeless and international students. At University of Washington in Seattle, for example, residence halls are remaining open for students who need to stay on campus, but only in dorms with private bathrooms to encourage social distancing. At Purchase College, State University of New York — located in one of the hardest-hit counties in New York — classes moved online, but certain groups of students are allowed to stay. This includes those without anywhere else to go, as well as international students and students without technology needed to complete online courses.
  • Offering refunds on housing and fees to students. The University System of Georgia is issuing refunds at a percentage of the semester’s cost for housing, dining and certain fees, as well as study abroad. At Binghamton University, State University of New York, charges for housing, meal plan and on-campus fees are prorated once a student leaves campus. Students receive a credit balance automatically applied toward the fall semester unless a student requests a refund.

If your college moves to online learning or has already done so, call the school’s financial aid office to inquire about its refund policy. If you have no other suitable housing options, contact your college’s housing office to inquire about options for staying on campus.